Why choose Franks Auto Body?
At Franks Auto body Inc. we specialize in “Fixing the Customer” not just the car. This occurs when quality repairs are completed by our certified and trained technicians, while the customer concerns about the entire process are answered by our staff. At Frank’s we do more than provide a good product (i.e. service repair) we also stimulate customer awareness about the auto body repair process. This is accomplished by providing customers with educational material explaining the basic steps in vehicle repair.
We pride ourselves on being straightforward and honest. We communicate very well with our customers, employees, and insurance companies. We believe in taking care of our mutual customers in a complete manner not only making sure they receive a quality repair but dealing with their emotions and concerns about the condition of their vehicle. We give them confidence in our ability to restore their vehicle to pre-accident condition. To insure this we follow up with a phone call to every customer to ensure they are completely satisfied with the repair. This has proven to be very effective. We have a 99.5% year to date customer satisfaction ratio. Also, when you choose Frank’s Auto Body Shop, you have the opportunity of dealing with the owner of the company. The person who has it all on the line. Unlike an “on-site manager” that much of the large new car dealerships have.
Relationships With Insurance Companies
We have strong working relationships with all insurance companies. We have been in this industry for 25 years and have developed credibility, integrity, honesty, and trust. The primary goal of both our repair shop and your insurance company is to put you back in your car in pre-accident condition. We have met and exceeded all of the qualifications set by all insurance companies and are the preferred provider for several companies. Our estimating system is the one preferred by insurance companies. Our I-CAR trained technicians assure we maintain the highest standards of collision repair knowledge and skills to ensure a complete and safe repair.
Written Lifetime Limited Guarantee
We are so sure of our work and want you to be 100% satisfied, that we warrant our workmanship for life (any labor operations that we perform). Our technicians are the best in their field. The manufacturer warrants the parts. We warrant the paint for 5 years.
State of The Art Equipment
Because we know that quality repairs depend on quality equipment, we do our uni-body and frame repairs with a Car-O-Liner measuring system, which puts your vehicle right back to the factory specs.
All of our technicians are graduates of a comprehensive I-CAR ongoing training program for collision repairs. This training assures that you get the best possible repair using the latest technology.